Cancellation and Refund Policy

At Karmik Koncepts, we take great pride in crafting custom-designed products with care and precision. We understand that sometimes situations arise, and we’re here to help ensure your experience with us remains positive.

Cancellations:

Since our products are made to order, we begin processing them shortly after your purchase. If you need to cancel your order, please contact us at support@karmikkoncepts.com within 12 hours of placing it. We will do our best to accommodate your request, but cancellations may not be possible once production has started.

Returns and Refunds:

As each item is custom-made, we are unable to accept returns or exchanges for reasons such as ordering the wrong size, color, or a change of heart. However, if your order arrives with a manufacturing defect or damage during shipping, we want to make it right.

• Reporting an Issue: Please reach out to us within 7 days of receiving your order, including a clear photo of the product showing the issue.
• Resolution Options: Depending on the situation, we can arrange for a free replacement or issue a refund.
• Refund Processing: Once a refund is approved, it will be processed within 7-10 business days and applied to your original payment method.

We appreciate your understanding and are always striving to enhance your shopping experience. If you have any concerns or questions, don’t hesitate to get in touch — your satisfaction is our priority.

Thank you for choosing Karmik Koncepts!