Terms and Conditions

Effective Date: February 12, 2025

1. Introduction

Welcome to Karmik Koncepts ("we," "our," or "us"). By accessing or using our website and services, you ("user," "customer," or "you") agree to comply with and be bound by the following terms and conditions ("Terms"). Please read these Terms carefully before using our services.

2. Services Overview

Karmik Koncepts specializes in providing custom-designed products through a print-on-demand model. We collaborate with third-party service providers, including Printify and Shopify, to fulfill and deliver orders to our customers.

3. Ordering and Fulfillment

  • Order Placement: When you place an order, it is sent to our print-on-demand partner for production.
  • Processing Time: Orders are typically processed within 2-7 business days.
  • Shipping: Shipping times vary depending on the destination and shipping method selected.

4. Return and Refund Policy

Due to the custom nature of our products, returns and exchanges are not supported if you order the wrong size, color, or simply change your mind. However, if you notice a damaged product or a manufacturing error, please contact us within 7 days of product delivery. Provide a clear photo showing the issue, and we will offer a free replacement or a refund. Approved refunds are processed within 7-10 business days after confirmation and will be applied to your original method of payment.

5. Intellectual Property

All content on our website, including designs, graphics, logos, and text, is the property of Karmik Koncepts or our content suppliers and is protected by applicable intellectual property laws. Unauthorized use of our intellectual property is strictly prohibited.

6. Limitation of Liability

To the fullest extent permitted by law, Karmik Koncepts shall not be liable for any indirect, incidental, consequential, or punitive damages, including but not limited to loss of profits, data, or use, arising out of or in connection with our services. Our total liability shall not exceed the amount paid by you for the product in question.

7. Governing Law and Jurisdiction

This Agreement shall be governed by and construed in accordance with the laws of India, without regard to its conflict of law principles. Any disputes arising out of or in connection with this Agreement shall be subject to the exclusive jurisdiction of the courts of India.

Please note that, despite this governing law clause, U.S. courts may, under certain circumstances, assert jurisdiction over foreign businesses engaging in commerce with U.S. customers. For instance, the U.S. Court of Appeals for the Second Circuit has ruled that online retailers conducting business with New York customers can be subject to New York jurisdiction, even without physical presence in the state. 

8. Changes to Terms

We reserve the right to update or modify these Terms at any time without prior notice. Your continued use of our services after any changes indicates your acceptance of the new Terms.

9. Contact Information

If you have any questions or concerns about these Terms, please contact us.

By using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.